How it works

Woo39 is easy to use. You are in control of adding, editing or removing your products,
so you can always keep it fresh.

Here are the steps we take you on from planning out your shop to opening up it’s virtual door:

Initial meeting

Let’s have a chat together to find out what you need for your online shop.

We’ve put together some key essentials a shop site needs, with no frills – check out what’s in the bag here. If you’ve a special request, we can introduce extra add-on features for an additional – you can choose which, so can keep within your budget.

We chat on Zoom. Never used it before? No problem! Here’s our handy guide on Zooming like a pro.

Info + files submission

We will ask you to send us some information and files before we kick off. We’ll need things like your logo, primary colours, your delivery cost, example of a product with it’s details and a photo.

Get new .shop or .store domain

We recommend buying a .shop or .store instead of .com or .co.uk, so your customers are signposted to a familiar name. 

For example:
Your main site: www.myhoneyisthebest.co.uk
your shop site could be: www.myhoneyisthebest.shop

It makes sense to buy your domain name from the same place as the one you got the main website from, if you can. 

If you don’t have your business website, no problem. You can purchase new domain from Godaddy or Namesco. We can help you to purchase new domain step by step. 

When you purchase new .shop or .store domain, please send us all the details.

Set up your Stripe account

While we’re creating your online shop, it’s a good idea to start setting up your Stripe account, as your bank may take some time to authorise your account.

Stripe Gateway is the most popular online transaction tool. Your customer can use their credit or debit cards on your online shop safely and securely. 

  1. go to Stripe and register your account
  2. verify your email address
  3. click ‘Activate your account‘ and fill all necessary fields
  4. once successful, Stripe will send you a notification and your bank will start processing your request
  5. once your bank has authorised Stripe, your bank will send you a notification
  6. let us know your Stripe details

Set up email notification (SMTP)

We will setup your email address to receive all the sales notifications. We will make sure your emails are not lost in junk box, to do so we need to setup SMTP.  

  1. let us know which email address to use as your primary address
  2. let us know your mailer details (ie. Gmail, Outlook, Pepipost or Sendinblue)
  3. or you can choose to create a new email address just for the online shop!

Start adding your products

At this stage we will show you how to add your products on your online shop. It’s really easy! Add some product photos, price and stock control. As a result you will have a slick and clean shop page!

We will run some order and transaction tests when you finish adding your products.

Congratulations! You now have your own online shop!

Now what?

We put it live! 

BUT FIRST.
This is the time to soft-launch:
get a trusted friend or two to test their online shopping experience first.
It’s the best way to get valuable feedback, prior to flinging open your doors to the world.

If something needs amended and is within scope and reason, we can tweak it before you go live officially.

When you are happy, you’re ready to cut that ribbon and announce your online shop to your public!
Facebook, Instagram, Twitter and mailshots are ideal for this.

Got a question?

That’s understandable. Get in touch and we’ll answer as best we can.

39steps

90 Morningside Rd,
Edinburgh EH1 2RX

Phone: 0131 447 8613
Email: team@39steps.co.uk






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